1. Prescription Policy Valid Documentation: Dispensing of Schedule H and H1 drugs requires a valid prescription from a registered medical practitioner. Verification: Aurelia Pharmacy reserves the right to verify the authenticity of any prescription before processing an order.

2. Medical Disclaimer Information Only: Content on this website is for informational purposes and does not substitute professional medical advice, diagnosis, or treatment. Consultation: Always seek the advice of a physician regarding any medical condition or medication changes.

3. Pricing & Payments MRP Compliance: All medicines are sold at or below the Maximum Retail Price (MRP) as per government regulations. Availability: Products are subject to stock availability. In case of unavailability, we will suggest equivalent substitutes only after the pharmacist’s or doctor’s approval.

4. No Return Policy Aurelia Pharmacy operates under a strict No Return Policy to ensure the utmost safety, integrity, and clinical efficacy of all medications dispensed from our facility. Once any pharmaceutical product, healthcare supply, or temperature-sensitive item (such as vaccines or insulin) has left our premises, it cannot be returned, exchanged, or refunded, as we cannot guarantee its storage conditions or protection from contamination once out of our direct control.

5. Privacy & Data Confidentiality: Patient records and prescription data are handled with strict confidentiality and used only for service fulfillment and legal compliance.